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Contact information and quote form

Contact Ecobee for smart climate appliance sourcing.

Share your target market, product category, ecosystem requirement and planned volume. The Ecobee sourcing team will route your message to product planning, firmware, compliance or commercial support so the first reply is useful rather than generic.

HQ

Global sourcing desk

Ecobee Smart Appliance Program Office
100 Connected Comfort Way
San Jose, CA 95113, USA

24

Working hours

Monday to Friday
08:30-18:00 Pacific Time
RFQ triage within 24 hours

Two-column RFQ

What to include in your first message.

A strong Ecobee brief usually includes the device family, target market, app ecosystem, certification expectations, packaging model and annual forecast. If you are comparing Ecobee against Nest, Honeywell or other thermostat programs, describe the features your buyers truly need rather than asking for every feature in the market. That helps us recommend a practical product path, flag compliance questions early and avoid a quote that looks attractive but fails during installation or support review.

For utility programs, include rebate criteria and contractor workflow. For e-commerce brands, include packaging and support expectations. For distributors, include territory, forecast, replacement sensor needs and preferred documentation language. We can work with early concepts, but the more context you provide, the more precise the first response will be.

If your project is still exploratory, send the problem you are trying to solve instead of a finished specification. Ecobee can help frame thermostat feature tiers, air quality accessory options, sensor placement assumptions, app ecosystem priorities and pilot-order risks. We will also tell you when a requested feature may increase support burden, certification complexity or launch cost without improving the buyer experience. That early honesty is useful for sourcing teams, because connected appliances often fail through unclear installation paths rather than weak hardware, especially during first seasonal replenishment planning.

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